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How long do I have to pick up the value before it expires? Imagine you want to take a trip on SMART that costs $5.50. (opens in new window). To add a card to your iPhone or Apple Watch, open the Apple Wallet app and click the plus + icon. Golden Gate Ferry and Muni ticket machines only sell adult Clipper cards. : Roadshow, Hands-free law means exactly what it says: Roadshow, Parents can be best (and toughest) teachers for new teen drivers: Roadshow, Why electric vehicles are better than hybrids at fighting climate change: Roadshow. The Clipper BayPass program is designed to measure how an all-system pass could impact travel in the Bay Area. Yes, you can set up your Clipper card to automatically reload cash value, multiple passes or any combination of cash value and passes. Allrightsreserved. To apply for an RTC Clipper card, youll need to visit a participating transit agency location. Youth, seniors and riders with disabilities can receive reduced fares and passes with a discount Clipper card. Or get a card in person. There's no need to open an app. Children under the age of 4 always ride the BART for free. If a Clipper card is not used for six months, it can be deactivated. Privacy Policy. Per VTA Board Approved Fare Policy: No refunds shall be made for purchased passes. How does Auto-Reload work with monthly passes? I used the card on the bus and BART last Thursday, but the money is still pending. You can load a Monthly Pass on your card, as well as cash value for Single Rides ora Day Pass. See download files info to view Comma Separated Value (CSV) files. Online, I can only see our last three months of transactions, and Im sure all $100 didnt go into two cable car rides and one bus trip. Clipper To provide payment, log in to your Clipper account and edit the payment information in My Profile. It works like any other Clipper card. Account Management What if I buy a new 31-day pass before my current pass expires? You can order a card and value online but note we can only mail cards to domestic addresses. Your value will be available immediately if you add value to a card in Apple Wallet or Google Wallet, whether you are adding the value through the Clipper app or in your wallet. VTA light rail operates on a proof-of-payment system. Overview. A: You made me laugh, thanks! 2020, Metropolitan Transportation Commission. I called Clipper, and after a 60-minute hold on a 75-minute estimated wait, the polite customer service rep started the process to restore the missing money, telling me, If you have no activity for six months, it gets deactivated., In a pandemic, with 90% of tech working from home, even the Clipper rep admitted to driving to work, because being on transit with other people is scary., Clippers terms state that after three years your card is inactive, but theres something weird about Undelivered Order Transaction ordering products or cash value that is not added to a Card for more than 180 days after payment has been received., Pardon my anger and incredulity: Clipper will abscond with my balance? Select an amount of cash value or transit pass you want to load, and indicate you want to Auto-Reload this value. Try tagging your card again. What are the age limits for discounted fares? All rights reserved. VTA hasagreements with area transit operators to provide convenient transfers. Multiple Clipper cards can be purchased with cash using multiple individual transactions.A credit card can be used up to five times over two days, up to a rolling two-day limit of $115 to purchase more Clipper cards individually and to load value on your Clipper card. If you choose to provide bank account information, it may take up to 10 business days for Clipper to collect payment. They make getting there, and back, so much easier! Phone. If you do not hear any beeps or see any lights, your card may be defective or damaged. Select Clipper card and follow the instructions to add a card and load value. Clipper is the all-in-one transit card for the Bay Area. With the card you can buy discounted VTA Senior/Disabled monthly passes using Clipper or load cash value onto the card. Excursion Passes are sold only at light rail station ticket vending machines for use during major Levi's Stadium events. For Caltrain and SMART, you can cancel your ride and get a full refund if you tag again at the same station within 15 minutes. It's simple, saves you money and you can start anytime of the year. Post your question about, but not limited to: visiting the city, moving to the city, nightlife, restaurants, transportation, lifestyle, culture, etc. Information can be found by visiting the Santa Clara County Superior Court's website. BART's HVD tickets, which are good only for BART trips, give you a 6.25% discount: You pay $45 for $48 in value or pay $60 and receive $64 in value. BART trains operate on a tag and go system. WebNot sure, but have you already 'tagged' the card at the bus or fare gate? (opens in new window) You can also find answers to commonly-asked questions about the RTC Clipper card in our RTC Card & Accessibility topic. Pay With Paratransit trips are not included in the Clipper BayPass program. The EZfare app is no longer selling tickets, and customers are encouraged to purchase their transit fare through the Clipper Card mobile app. Card For more information, visit Sales and Service Locations. Once one type of value is loaded onto the card, it cannot be converted or exchanged for a different type of value. Tip: Always Tag Your Clipper Card on Muni (Regardless Per VTA Board Approved Fare Policy: Convention Passes are available only to Conventions/Hotels and not valid on Highway 17 Express. Clipper If your Clipper card on your phone does not work, please contact Clipper Customer Service at 877-878-8883. Reddit and its partners use cookies and similar technologies to provide you with a better experience. I'm visiting the Bay Area. hashblunt 5 yr. ago Hm true. The Bay Area Housing Finance Authoritys Business Plan aims to create bold, regional solutions to the Bay Areas housing challenges. Accepted by all of the Bay Areas 20+ different transit agencies, your Clipper card holds cash value, transit passes or a combination. Failure to comply with VTA's fare policy is in violation of California Penal Code 640. Is there something else I'm supposed to do? Once your Go Pass Provider enters your Clipper card serial number into Clipper's online portal, you must The other reason to tag off is to take advantage of eligible free or discounted rides when you transfer from one transit agency to another. Key Clipper information translated to Chinese. WebOrder your adult card online, buy one in person, or get Clipper on your phone for just $3. These include: TheRegional Transit Connection Discount Cardis a version of the Clipper card issued to persons with disabilities. The Monthly passes may be loaded to the Clipper Card at SamTrans headquarters, Clipper retailers or online at Clipper. It currently shows I have the amount in the When it is, you will have to pick it up by tagging your card to a card reader, which will load the value onto your plastic Clipper card. He started his journalism career as a sports editor in Iowa in 1975. Scan this QR code to download the app now. Phone. All light rail passengers must have a valid fare before boarding light rail. The Metropolitan Transportation Commission, as a public agency responsible for Clipper, is committed to operating its programs and services in accordance with federal, state and local civil rights laws and regulations. Clipper BayPass only provides valid fare for trips on fixed-route transit on transit operators that accept Clipper Cards. The Class Pass Program transports over 50,000 teachers and students during each school year. Adult passengers traveling from a local bus to an Express bus will have to pay a surcharge of $2.50: Monthly passes are valid for the calendar month purchased. If you hear three beeps, you do not have sufficient value and need to add more value to your Clipper card. Clipper can also be used to unlock Bay Wheels bike share bikes. 55-A West Santa Clara Street Help | Clipper Delivery of further fare policy actions called for in the study is expected over the coming years. Limited-use tickets can only be used for one-way and round trips on Golden Gate Ferry and Muni and provide no transfer discounts, but youth, senior and disabled riders can purchase discounted tickets at ticket machines. After receiving your card in the mail, you can set up an online account by calling Clipper Customer Service at 877.878.8883 (TDD/TTY 711 or 800.735.2929). If you forget to tag off, thats the fare you will pay. This subreddit was created for people to be able to ask questions about the San Francisco Bay Area to residents. You will not necessarily be charged every time you tag, but it validates your fare and serves as your proof of payment, so be sure to tag on every time you board (you may need to tag off for some agencies). Can I get a refund for lost or stolen passes? WebAvailable on Clipper as a prepaid fare, a local 31-day pass is valid for 31 consecutive days. Clipper card pending passes cash value I have loaded a lot of money on a clipper card through the website months ago. Some transit agencies charge fares based on distance or zones. To order a Clipper card, visit Get Card. Credit card charges are processed immediately. The card needs to communicate with the servers, so that might be the issue. Choose to stay logged in or to log out. If you want a gap in between your old pass expiring and the new one becoming active, purchase your new pass in person only after the old one expires, and the new pass will be activated the first time you use it. activate my clipper card properly Huh? Learn how to apply. Annual Pass Applicationwith Terms and Conditions. Help inform how MTC engages Bay Area residents to create a shared vision for the future. Youth 18 and under enjoy unlimited rides on VTA bus and light rail with the Summer Youth Pass from June through August. Add Clipper to your phone before you take-off! She went from going into the office four days a week via Caltrain to working from home, because, well, you know COVID.

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