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Even if it has a designer label but its not in good shape, its better to donate it. 5 Favorite s. FREE shipping on orders over $79. What are your thoughts about online shopping? Go to your Account page or My Selling History page. Thredup Selling Reviews. All rights reserved. A trendy Alexander Wang dress has the potential to earn $197. ThredUp customer service is terrible. Im pretty slow with projects because of my chronic fatigue so I will probably enjoy it as-is for a couple of years before I actually get my dream coat. Create three piles and sort out your items according to: When youre in the sorting stage, be sure to note the condition of the items as well. The same goes for expensive, name brand clothes. Confessions of a ThredUp Convert - The Humbled Homemaker document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Hi! My bag came damaged, the sizing was completely different than what the website said, the bag was stained, gross. I would never, ever buy from thredUp again. If youve ordered a bag from thredUP.com, its already activated and associated with your account. The Donation Clean-Out Kit is what it sounds like. They're all over the place, and all of them suggest even the larges are far too small for me! ThredUP lies about the condition of merchandise and then charges to do returns. While its my usual size small, it was TIGHT! But when you applies the rules and tools above, youre more than likely to find just the right number of things that are perfectly perfect for you. Thats a big difference. If this is the case, consider selling them individually on eBay or Poshmark. You dont have time to sift through piles upon piles of other peoples old clothes. I was not expecting to make a ton of money, so being able to donate the rest of my clothes through thredUP made my life easier. Customer service was no help at all. I think we can all agree that online shopping is the new norm! However, all shirts I have that fit are medium. I am so frustrated at the sizing on TU! Incorrect sizing on one item, second is picked very bad and it was listed as new condition, several very noticeable picks in the material, and third smells so bad of mildew, I have washed it twice and cannot get the smell out. Needless to say, I had to PASS on this. Ive been on a diligent course to minimize my wardrobe significantly over the last year and have encouraged others to do the same if they see fit. Of course buyers are satisfied. Never again! During the pandemic, I assessed my closet and noticed a need for a black denim jacket. Shopping in traditional thrift or charity shops where collections are far less curated does require more patience and energy. Honestly, you could have knocked me over with a feather because for the most part a) customer service people don't simply accept your 'story' without requiring some substantiation - a document, photo, etc., and b) full refund are a rarity, pure and simple. What I Bought From thredUP vs. How It Actually Looks I thought I would spend hours upon hours combing through websites. Thanks so much, Anjanette! I returned my entire box to Thred up on the final day given by the Company on 10/16/2020. Tip for consumers:Make sure you can a full refund! Thank you! You get hardly any payout, but they gladly take all your clothes and sell them for a big mark up. I love skirts that hit right above my knee. In order to activate it, you need to register on their site with an email address and the details provided on the prepaid shipping label. FREE shipping on orders over $79. I could have sold them myself or donated where I wished. For more information, please see our I wound up earning a lame credit. Your email address will not be published. Period. And ThredUp charges a fee to return items. Hopefully, you can learn a thing or two! Companies can ask for reviews via automatic invitations. When I enter a store, I head straight for the back. I sent countless emails to customer support, they answered emails a week later and were of no help. Youll find a great piece, save some money, and feel great about being a more responsible shopper. We are using cookies to give you the best experience on our website. If you choose this option, it means you care about the items you sent in. They were described accurately online but ended up being a MISS on my body. But theyre not comparing apples to apples. I not only got rid of 40 percent of my things and moved into a smaller apartment, I thoroughly enjoyed the process and the outcome. I cannot even tell you how obsessed I am with this gray cardigan! I think most people would look at them and scream Those are Hannah Rupp pants!. I have already verified my credit card also my facebook and my phone number i even got a twitter account and it still sayin i don't have level 1 verification but when i go to my profile it says im level 3 anybody have any ideas? It is much easier to donate to Goodwill and take a tax deduction and it makes more financial sense. My selling experience, however, has been appalling. 5 Quick Fixes for the Wrong Fit | thredUP Blog Also, unless you take a screenshot of the text conversation, they can deny it ever happened. Youll have to take photos, write a description, measure the items, and then answer customer questions. Its a risk, but its an easy process to order a bag and mail it back. Although I liked the flow and pattern of the shirt, I passed because the measurements indicated it wouldnt be the perfect fit for me. Size medium clothes generally fit me, but according to the measurements available (bust in particular), they would be INCHES too small. Tip for consumers:Beware! These were brand new items from mid-range brands (think Madewell, BDG, etc.) In my opinion, paying the $10.99 shipping fee to have your clothes mailed back to you is not worth it. You really wont be sacrificing quality or current trends in your wardrobe. Cookie information is stored in your browser and performs functions such as recognising you when you return to our website and helping our team to understand which sections of the website you find most interesting and useful. I accepted the credit, but only after the return was processed did they tell me that the credit was good for only one week. As an Amazon associate, I receive a percentage of qualifying purchases. Copyright 2011 - 2023 The Humbled Homemaker All Rights Reserved Site Design by Emily White Designs. I went onthredUP and ordered the Clean Out Bag. Last year, I wrote a whole post about my best tricks for scoring on thredUP, and I still stand by all of those, but my number one best trick is this: Find a brand you really like and just look at what thredUP has from them. I question what is going on, frankly, as many do. I've ordered twice from this company and I have to say the clothing is not in barely used condition. I received no credit for it. The way to look at sites like thredUP is for convenience and making a few bucks and expecting nothing more. I think youre wrong (and that probably doesnt surprise you). thredUP breaks down their brands into certain categories, including top brands, designer, and premium. When I checked the listings, the sizes and descriptions were incorrect, so they would likely be returned if purchased (they were mostly size 14WP but were listed as regular size 14. My take on this is if it's a 200 dollar cashmere sweater and the purchase price is under 10 dollars, a few pills on the fabric should be a non issue! She created The Outfit Repeater to be your stylish source for thrifted, vintage, and affordable fashion inspiration. When I became a mom, I fell in love with consignment shopping. Uh Oh! I'm a wife, mom to 4, author, & homeschooling homemaker. I partly did it because I was tired of looking at my always-full closet and partly because I wanted to ensure I could fit everything into my new, smaller apartment. Heres a quick checklist to help you determine whether it would be worth your time to use thredUP. These points can't be covered in your five options above. Even if you fill up the entire bag, thredUP will only accept 40 percent of your items. I just cant afford to and all we have here are 1.00 stores and a very small community. I used their label! The Prada backpack was authentic I believe it was taken for resale somewhere else. The way I view thredUP is for anyone who wants to get rid of their unworn clothing through the mail. It's the best choice for your walletand the world. I PASSED. I got a couple of decent enough used items on thredUP. Absolutely absurd and horrendous customer service. Sitejabbers sole mission is to increase online transparency for buyers and businesses, Sitejabber has helped over 200M buyers make better purchasing decisions online, Suspicious reviews are flagged by our algorithms, moderators, and community members. According to the website, thredUP will process your kit up to five weeks after its received. Scam artists. I remember buying a sweater in size large once due to measurement based sizing when I needed a small. Our mission to inspire you to think #secondhandfirst. 1. I gained a significant amount of weight during my third pregnancy four years ago. Any company that has no place for customer reviews or a very visible way for customers to contact thembig red flag.As I feared, the clothes I received smelled strongly of febreze. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. BUYER BEWARE! On the thredUP site, you wont find a million pieces that you love at first sight. If you look at the clothes online they're all wrinkled - now I know why. thredUP Reviews | Read Customer Service Reviews of thredup.com - Trustpilot Super frustrating. They came within week of ordering with was great! thredUP is essentially an online consignment shop. After the 14-day window has passed, you can cash out the money into your PayPal account or through a thredUP Visa Prepaid Card. This gray cardigan checked all the boxes for me. While I love that I can find pieces for myself, I really appreciate that I can shop (and sell) pieces for my boys as well. What did you think of this haul? Needless to say, I had to PASS on this. Placed an order, they took payment, tracking said it was on way but package never arrived, tracking never updated after a certain point. Lets be honest: I just dont have time to spend extra hours online looking for clothes for myself because I already spend so many hours online blogging!